How Hawil AI Works

A clear and concise business description is crucial. It's how your AI agent learns about your services, ensuring effective and accurate customer interactions.

• **Business Profile Creation**: After signing in, you'll be guided to create your business profile.
• **Detailed Description**: Provide a detailed description of your business: what you offer, your target audience, and your unique selling propositions. This forms the knowledge base for your AI.
• **AI Performance**: The better your description, the smarter your AI agent becomes at answering specific customer queries.

Immediately upon creating your business, a General Q&A agent is automatically configured and ready to assist customers using your business description.

• **Automatic Setup**: No manual setup is required. Your agent is live and prepared to engage with customers instantly.
• **Agent Testing**: Test your agent's responses directly from your dashboard to ensure it meets your expectations.
• **Continuous Improvement**: Refine your business description anytime to enhance your agent's knowledge and improve its conversational abilities.

Transitioning from traditional phone calls (PSTN), Hawil AI focuses on seamless Web Calls. Share your unique web call agent to connect with customers instantly via their browser.

• **How Web Calls Work**: Customers simply click a link or scan a QR code to initiate a direct voice call with your AI agent, all within their web browser—no app downloads needed.
• **Direct Shareable Link**: Distribute your unique call link across social media, email campaigns, or business listings.
• **QR Code for Physical Locations**: Generate a custom QR code for storefronts, flyers, or business cards, allowing customers to easily scan and connect.
• **Website Agent (Widget)**: Embed a small, non-intrusive widget on your website, enabling visitors to start a web call with your AI agent without navigating away.

Every interaction provides valuable insights. Access detailed summaries and full transcripts of all customer conversations to continually refine your AI agent.

• **Conversation Summaries**: View comprehensive call summaries and complete transcripts directly from your Hawil AI dashboard.
• **Customer Insights**: Analyze common customer questions and identify patterns to better understand their needs.
• **AI Refinement**: Use these insights to further enrich your business description, making your AI agent even more accurate and helpful over time.

Design and customize AI campaigns to precisely address specific marketing goals, products, or promotions directly from your dashboard.

• **Campaign Setup**: Easily create new campaigns tailored to specific products, services, or events.
• **Template Customization**: Utilize various templates to set the context for your AI agent, ensuring it provides relevant information for each campaign.
• **Targeted Information**: Guide your AI to focus on specific aspects of your business, providing answers directly related to the campaign's objective.

Maximize reach by distributing unique campaign links across various platforms, directing customers to highly focused AI conversations and increasing engagement.

• **Generate Unique Links**: Each campaign generates a unique, shareable link.
• **Strategic Distribution**: Share these links on relevant platforms—social media for product launches, email for promotions, or even via QR codes on physical materials.
• **Boost Engagement**: Direct customers to focused conversations with your AI agent, enhancing their experience and driving conversion.
• **Analyze Performance**: Track which campaigns are driving the most engagement and refine your strategies based on real-time data.